External access issues

Incident Report for Datareal

Resolved

This incident has been resolved.

Posted Sep 21, 2021 - 12:40 CEST

Monitoring

A fix has been implemented and we're monitoring the results. The external access is now fully operational.

Posted Sep 21, 2021 - 11:30 CEST

Identified

The incident is caused by an issue in our Internet Service Provider (ISP) network. Our ISP has located the cause and is working to resolve the issue.

Posted Sep 21, 2021 - 10:49 CEST

Investigating

We're currently investigating an issue with external access to some of our services.

Posted Sep 21, 2021 - 10:28 CEST

This incident affected: Network.